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Terms & Conditions

Welcome to the website of Retrieve Mind Poly Clinic, licensed under the Dubai Health Authority (DHA). By accessing or using our website, you agree to the following terms and conditions, which are in line with the requirements of the Dubai Health Authority (DHA), the Ministry of Health and Prevention (MOHAP), and applicable UAE regulations.

Medical Disclaimer

  • The information provided on this website is for general educational purposes only and should not be considered as medical advice.

  • Any content, articles, or media shared on this site do not replace professional medical consultation, diagnosis, or treatment.

  • Always seek the advice of a licensed physician, psychiatrist, or psychologist for any medical or mental health concerns.

  • In case of an emergency, please call 998 (UAE Ambulance) or visit the nearest emergency department immediately.

Licensing & Compliance

  • Retrieve Mind Poly Clinic is licensed and regulated by the Dubai Health Authority (DHA).

  • All clinical services are provided by licensed practitioners in accordance with the standards of DHA.

  • Teleconsultation services comply with DHA Telehealth regulations, ensuring patient confidentiality, privacy, and security of medical data.

Use of Website

  • You agree to use this website only for lawful purposes and in compliance with UAE regulations.

  • Unauthorized use of the website, including attempts to breach security, misuse of medical information, or violation of copyright, is strictly prohibited.

  • The clinic reserves the right to restrict access to users who misuse the website.

Privacy & Data Protection

  • Patient data is collected, stored, and processed in compliance with UAE Federal Law No. 2 of 2019 (Health Data Law), DHA guidelines, and MOHAP regulations.

  • Information submitted via forms, chats, or booking systems is confidential and used only for medical and administrative purposes.

  • We implement strict technical and organizational measures to protect patient data.

Third-Party Links

  • This website may contain links to third-party websites or social media platforms. Retrieve Mind Poly Clinic is not responsible for the content, accuracy, or privacy practices of external sites.

  • Visiting external links is at the user’s own discretion.

Intellectual Property

  • All content on this website (text, graphics, logos, images, videos, and designs) is the property of Retrieve Mind Poly Clinic unless otherwise stated.

  • Unauthorized copying, reproduction, or distribution is prohibited without prior written consent.

Limitation of Liability

  • Retrieve Mind Poly Clinic shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of this website.

  • The clinic does not guarantee uninterrupted access, error-free operation, or virus-free content on the website.

Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of the United Arab Emirates and applicable regulations under DHA.

  • Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

Amendments

  • Retrieve Mind Poly Clinic reserves the right to amend or update these Terms & Conditions at any time without prior notice.

  • Continued use of the website following changes indicates your acceptance of the updated Terms.

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